Exclusive Chauffeur and VIP Transport Services for the Discerning Traveler

1. Availability Confirmation

Please confirm availability in advance.

2. Registration Form

Complete the registration form below with all required details.

Reservation Form

Please kindly fill out the form below (for one person only)

• Name
• Email
• Total Passengers
• Name of Boat
• Date of Travel
• Type of Trip
• Destination

3. Down Payment Requirement

Booking can only be made with a down payment.

4. Payment Process

Payment is made in the following steps:

• A 50% deposit is required to secure the trip
• The deposit is non-refundable in the event of participant cancellation at any time.
• The remaining payment must be made no later than 14 days before the trip.
• The full payment must be made if the trip is less than 14 days away.

5. Payment Confirmation

Confirm the payment through WhatsApp at +62 811-3823-875/ +62 811-3810-8110 (KomodoLuxury) by sending the receipt of the payment.

6. Documentation Consent

KomodoLuxury provides documentation during the trip. Each participant agrees to be recorded and photographed, and KomodoLuxury reserves the right to use the footage for promotional purposes.

7. Agreement to Terms

By registering, participants agree to the terms and conditions of the trip.

1. Pricing Terms

• Rates apply to the year in which they are issued and are subject to change annually.
• Price adjustments may occur due to factors such as fuel costs, additional taxes, government regulations, or other conditions beyond the control of KomodoLuxury.

2. Booking and Payment Schedule

• A 50% down payment is required to secure a booking.
• Full payment must be made no later than 14 days prior to the departure date.
• Payment must be completed 14 days before the trip and is non-refundable and non-changeable.
• Kindly note that the terms and conditions of the respective vessel will apply to certain vessels.

3. Child Policy

• Children aged 3 years and above will be charged the full rate.

4. Bank Charges

• All bank charges related to payments must be borne by the sender.
• The total payment amount received by us must exactly match the amount specified on the invoice. Any discrepancies due to bank charges or transfer fees will be the responsibility of the client.
• Neither KomodoLuxury nor the tour operator will be held accountable for additional bank charges incurred during transfers, deposits, or balance payments.

1. General Cancellation Terms

For cancellations made 30 days, less or more before the departure date, 100% of the total payment will be forfeited and is non-refundable.

2. Cancellation Fee Conditions

• After Registration: The deposit is forfeited and non-refundable.
• If a participant cancels, payments cannot be refunded, rescheduled, or transferred to another trip. However, participants may nominate a replacement person to take their place.

3. Force Majeure

• In cases of force majeure, such as natural disasters, adverse weather conditions, civil unrest, disease outbreaks, government regulations, flight cancellation, or uncontrollable events, the trip may be changed or canceled without a refund.
• KomodoLuxury is not responsible for any losses or inconveniences caused by such events.
• Force majeure refers to unforeseen circumstances beyond human control that prevent the trip from proceeding as planned.

4. Late Arrival

Participants of private trips are advised that any delays impacting the itinerary or schedule will result in adjustments to the itinerary based on the available time. The vessel cannot be held responsible for accommodate extensions of the allocated trip duration.

1. Liability

A. KomodoLuxury Liability

• KomodoLuxury is not responsible for and cannot be held liable for changes or cancellations caused by:
  • Tight travel schedules.
  • Damage, loss, or delays of baggage by airlines, hotels, or other transportation providers.
• KomodoLuxury is also not liable for:
  • Damage or loss of participants' personal belongings during the trip.
  • Changes or reductions in the itinerary due to unavoidable (uncontrollable events such as natural disasters, adverse weather, or government restrictions).

B. Participant Responsibility

• Participants are responsible for any loss or damage to trip facilities, such as life jackets, snorkels, and masks. Damaged or lost items will be charged at their full replacement value.
• All participants are required to follow the tour leader's instructions throughout the trip. Unilateral decisions or actions that deviate from the agreed itinerary or instructions are not permitted without prior approval from boat management.

C. Prohibited Behavior

• The use of illegal drugs or any actions causing disturbances or inconvenience to other participants during the trip will result in the immediate removal of the individual from the group.
• In such cases, no refunds will be provided for any payments made.